Title
Date
Location
Department
Technical Support Engineer
Croatia, Serbia
Qumu Support
Expires: Sun, 30 Apr 2017
Technical support position focused on the role of video in the business world (software solutions related to management, storage, transmission and display of video formats)

Technical Support Engineer

 

IMPORTANT NOTICE

Job Location:                      Work from home (Serbia)

 

Working hours:                   16:00 – 00:00 (CET)  or  18:00 – 02:00 (CET)

                                              *These are available working hours and position is not based on working in shifts.                    

                                              *Position is tied with the shift you choose  


THE IDEAL CANDIDATE WILL HAVE

  • Diploma in Information Technology, Computer Science or equivalent (ETF, FON, PFM, RAF, Higher School of Electrical Engineering…)
  • Proven working experience in enterprise technical support and/or other relevant IT experience (2 – 8 years)
  • Basic knowledge of Java and web technologies and scripting languages
  • Experience with Oracle and SQL Databases
  • Strong problem-solving skills and excellent client-facing skills
  • Experience with Zendesk and JIRA platform interface is a big plus
  • Time management skills, priority settings skills and accurate records keeping
  • Goal oriented approach and desire to succeed in problem solving tasks
  • Ability to work under deadlines and handle demanding clients
  • Excellent written and verbal communication skills
  • English proficiency is necessary (speaking and writing)
  • Up-to-date technical knowledge

 

RESPONSIBILITIES

  • Take ownership of clients issues reported
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles

 

WE OFFER

  • Permanent employment
  • Full time work-from-home experience
  • Remote work with Silicon Valley leaders and world class clients (such as IBM, eBay, Vodafone, Bayer,...)
  • Working with cutting-edge technologies

 

ABOUT US

Mangonel d.o.o. gathers a highly motivated team of IT professionals that together share close to a 100 years of experience in the complete cycle of business applications development. The success of our clients and partners is our own success and therefore we do our best to help our clients succeed.

Our field of expertise is Enterprise Java Development & Support. For our partner who provides tools that businesses need to create, manage, secure, deliver and measure the success of their videos, we are looking for Technical Support Engineer.

 

 

Apply
Oracle ADF Developer
Croatia, Serbia
Oracle Support
Expires: Sun, 30 Apr 2017
Position is focused on services in the product domain of Oracle Middleware/Enterprise Content Management

 
Oracle ADF Developer

 

IMPORTANT NOTICE

Job Location:                      Work from home (Croatia, Serbia)

 

JOB DESCRIPTION

  • Experience in Oracle ADF 
  • Experience with ADF UI, task flows, integration with web service 
  • Experience in ADF application performance optimization and best practices 
  • Experience working with UML, XML, Web Service 
  • Oracle DB (PL/SQL, Java) development experience 
  • Experience with Oracle and MS SQL Databases 
  • Fluency in best practices for web-based information architecture and design 
  • Strong troubleshooting skills – ability to deep dive and tackle each problem with great focus 
  • Time management skills, priority settings skills and accurate records keeping  

 

CANDIDATE PROFILE 

  • University degree in a technical discipline such as computer science, software engineering, etc.
  • Excellent English language skills, both verbal and written are obligatory
  • Communication skills to handle multiple clients in a single day
  • Ability to communicate complex ideas to others at their own level of understanding and ability to analyze,
  • isolate, duplicate and resolve problems
  • Creating an environment of collaboration and effective across teams communication

 

WE OFFER

  • Permanent employment
  • Full time work-from-home experience
  • Remote work with Silicon Valley leaders and world class clients (such as IBM, eBay, Vodafone, Bayer,...)
  • Working with cutting-edge technologies

 

ABOUT US

Mangonel d.o.o. gathers a highly motivated team of IT professionals that together share close to a 100 years of experience in the complete cycle of business applications development. The success of our clients and partners is our own success and therefore we do our best to help our clients succeed.

Our field of expertise is Enterprise Java Development & Support. For our partner who provides Enterprise Content Management Systems (ECMS) that businesses need to manage and control their content and records, we are looking for Oracle ADF Developer.

Apply
Angular or React Developer
Croatia, Serbia
R&D
Expires: Sun, 30 Apr 2017
Position is focused on delivering a complete front-end application using Angular or React

Angular or React Developer

 

IMPORTANT NOTICE

Job Location:                  Work from home (Croatia, Serbia)

 

RESPONSIBILITIES

  • Delivering a complete front-end application using Angular or React
  • Writing, testing and documenting JavaScript, HTML and CSS
  • Cooperating with the back-end developers in the process of building the RESTful API
  • Evaluate and identify best practices for implementing Angular or React
  • Implementing user stories, resolving bugs, giving status in regular meetings
  • Participating in sprint planning and retrospective sessions
  • Support, maintain and document software functionality
  • Participate in weekly code reviews where you will evaluate code and share your ideas
 

IDEAL CANDIDATE WILL HAVE

  • Proficiency with JavaScript and HTML5
  • Professional, precise communication skills
  • A deep knowledge and understanding of Angular or React practices and commonly-used modules based on extensive work experience
  • Creating self-contained, reusable, and testable directives and controllers
  • Ensuring a clear dependency chain, in regard to the app logic as well as the file system
  • Extensive knowledge of CSS and JS methods for providing performant visual effects
  • A thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
  • Validating user actions on the client side and providing responsive feedback
  • Creating custom components which extend the elements and modules of core Angular or React
  • Experience with building the infrastructure for serving the front-end app and assets

 

QUALIFICATIONS

  • 3-5 years of professional experience using JavaScript, HTML and CSS
  • 3-5 years of professional experience using Angular or React
  • AngularJS  experience is a strong plus
  • 3+ years of experience with REST APIs
  • Bachelor's degree (BA/BS) in a related field of work or equivalent work experience
  •  

    WE OFFER

    • Permanent employment
    • Full time work-from-home experience
    • Remote work with Silicon Valley leaders and world class clients (such as IBM, eBay, Vodafone, Bayer,...)
    • Working with cutting-edge technologies

     

    ABOUT US

    Mangonel d.o.o. gathers a highly motivated team of IT professionals that together share close to a 100 years of experience in the complete cycle of business applications development. The success of our clients and partners is our own success and therefore we do our best to help our clients succeed.

    Our field of expertise is Enterprise Java Development & Support. For our partner who provides Enterprise Content Management Systems (ECMS) that businesses need to manage and control their content and records, we are looking for IT Engineer.

     

    Apply

    We are a highly motivated team of IT professionals!

    Work world wide from your home!

    Interested?

    Mangonel Your Career!

    How to write your CV?

    Your CV represents the first contact with us and in this way we get the basic information about you. Some general guidelines on what should your CV contain can be found in the document that we have prepared for you, but final look is only your decision :)
    Skype

    Skype interview

    Main communication tool in Mangonel team is Skype, which is why we do our interviews via Skype. We like to say that there is actually no big difference between regular and online interview. Our advice is to update Skype app to latest version before interview begins.
    Audio only

    Audio only

    You don’t have to worry about your beard, hairstyle or messy apartment, since our company policy we don’t practice video meetings. All our interviews and meetings are audio only, so you can relax and get comfortable as much as you can. Though it would be cool to have headphones :)
    Flexible time

    Flexible

    We can adjust the time of the interview to suit your schedule. Since the interviews are done via Skype, we are flexible and ready to answer any of your questions, even when we finish our talk. All you have to do is write to us on Skype!

    Common Queries and Questions

    It depends from the team you would like to work for. Usuall we work from 9 to 5, but since many of us like to roll in the bed in the morning, some team members start at 10 or 11 am. Also we have a afternoon shifts from 16:00 to 00:00 and 18:00 to 02:00 for teams that work with clients across the globe
    World is our office. Mangonel is 100% remotely company (at the moment) but we 2 registered offices in Zagreb, Croatia and second in Belgrade, Serbia. So if you start working with us, every day you can choose location of office. It can be bedroom, living room, friends house with fast internet, or sunny beach or park with wifi signal.
    Currently we made friendship with eighteen employees, devided in two teams, one in Croatia and second in Serbia. This is not our final number since we are fastly growing and looking for new friends and members of Mangonel team. That's why you need to check out our openings at http://www.mangonel.hr/career
    Our partners span the globe and include US, UK and Australia and we take great pride in seeing our partners flourish with the help of our work. They are recognized IT industry leaders who keep us focused on learning and growing in what we love and do best: IT.
    Our field of expertise is Java and modern Web Development: Spring, Hibernate, MVC, HTML5, CSS3, AngularJS, jQuery, PhoneGap, Apache Cordova, Node.js, SQL Server, Oracle DB, MySQL, PostgreSQL, NoSQL, Firebase. We are not shy to dive into other technologies as well and have experience with the MS .NET platform. Our employees are certified in various areas such as Windows Administration, Java, Oracle ADF and Oracle WebCenter, .NET and we are always looking forward to learn some more!
    With working from home experinece, comes wear what you like policy. Our main communication tools are e-mail and Skype audio calls, so you can have the freedome to look and wear what makes you feel comfortable and productive.

    About Mangonel

    We are a highly motivated group of eighteen IT professionals that together share close to a 100 years of experience in the complete cycle of business applications development. The success of our clients and partners is our own success and therefore we do our BEST to help our clients succeed.